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Proactive IT support that keeps your business moving
Comprehensive, secure IT support for organisations of every size across the UAE, tailored to how you work and backed by clear reporting on everything we do.
When IT breaks, we fix it. Better still, we stop it breaking.
Cubic Application Trading LLC provides full-service IT support to businesses of all sizes, across all industries. We believe dependable IT is a requirement for every organisation, not a luxury.
Our clients rely on us for proactive support that lets them focus on their core business while we keep their systems working. We look after their day-to-day technology and keep their networks secure. When data is lost, we recover it. When technology stops working, we resolve it.
No two businesses have the same requirements, so we tailor every support package. Our service is fast, efficient and thoroughly documented, and we keep you informed at every step. Every ticket we resolve and every recommendation we make is grounded in research, experience and secure cloud-based tools that let us fix small issues before they become big problems.
Support you can measure
How many IT support providers give you reports with a full asset register, practical recommendations, and every ticket's time to respond and time to resolve? Ours do, as standard.
Everything your IT needs, under one agreement
Managed Services
Managed services go far beyond essential onsite and remote support. We combine day-to-day IT support with an in-depth understanding of your short- and long-term requirements, and of external factors such as cybersecurity and legislation, to give you a solid technology roadmap.
Annual Maintenance Contracts (AMC)
An annual maintenance contract is the foundation of every service we provide. However tailored your support and however detailed your reports, when technology stops working you need it fixed now. Our engineers, helpdesk, logistics and management share one crucial task: getting you up and running quickly and efficiently.
Consulting
Do it right the first time and save time and money. We provide design and consultancy across the complete technology spectrum, including ICT, cybersecurity, physical security, audio-visual and innovative solutions.
Onsite Support
Onsite engineers tailored to your needs. For many clients, a part-time engineer is the most cost-effective way to handle time-critical problems. With a well-executed technology roadmap, a permanent onsite engineer may not be needed at all. When remote or phone support isn't enough, our team provides call-out support, always with clear communication and fast resolution.
Helpdesk
For most clients, our helpdesk is the first point of contact when something goes wrong. Our helpdesk team communicates clearly and brings years of experience to every issue. Behind them sits our technical team: specialists you may never speak to, who support both the helpdesk and our onsite engineers.
Reporting
Reporting is how you measure our performance. Many issues are resolved before you ever notice them; in fact, most support tickets are raised and closed without any client involvement. We call this preventive service. Our reports make it visible, so you can see exactly what we do for you.
Cloud Services
We help organisations move to public cloud platforms and build private cloud solutions. We don't just recommend the cloud; we run our own service toolkit there, which is how we deliver consistent, high-quality support.
Policies & Procedures
We help you create and implement the policies and procedures that describe how your organisation works, from standards to backups and from hiring to offboarding. They are often the only way to document and improve internal and external processes, and we follow the same disciplined approach in our own service.
IT Leasing
Keep your office equipment current without the capital outlay. Computers, servers, printers, software and other technology become obsolete quickly, sometimes within months. With IT hardware leasing, the financial burden of obsolescence passes to us, and a large upfront purchase becomes a predictable monthly cost.
Disaster Recovery
Imagine arriving at the office and not being able to get in, whether because of fire, flooding or a legal dispute. How would you keep trading? Nobody wants to plan for the worst, but failing to plan can hurt your business or even force it to close. Disaster recovery doesn't have to be expensive: the right policies and procedures, off-site backup and cloud solutions can prevent serious disruption.
Why businesses choose us for IT support
Expertise
Experienced engineers and specialists across infrastructure, cloud and security.
Reliability
Responsive helpdesk, onsite cover and preventive maintenance.
Trust
Transparent reporting, documented processes and secure tooling.
Let's talk Tired of IT problems slowing you down?
Tell us about your team and your systems. We'll recommend a support package that fits.